Nikrish Gifting - Frequently Asked Questions

Welcome to Nikrish Gifting! We’ve compiled answers to some common questions to assist you in discovering the perfect gift. If you don’t find what you’re looking for, please do not hesitate to contact our dedicated team.

General About Nikrish Gifting

1. What is Nikrish Gifting?

Nikrish Gifting is a premier e-commerce platform dedicated to curating and delivering exquisite corporate and personal gifts. We specialize in transforming the act of giving into a luxurious and memorable experience, offering a meticulously selected range for every occasion.

2. What types of gifts does Nikrish Gifting offer?

We offer a diverse collection including sophisticated corporate gifts, elegant wedding presents, unique crafts and handicrafts, birthdays, parties hampers and thoughtfully curated individual gift items. Our selection is designed to cater to a wide array of preferences and occasions. You can also checkout our website categories at nikrishgifting.com

3. What makes Nikrish Gifting unique?

Our uniqueness lies in our unwavering commitment to unparalleled curation, exceptional quality, bespoke personalization, and a seamless e-commerce experience. We pride ourselves on the meticulous detail and thoughtful intent behind every gift we offer.

4. Do you cater to all occasions?

Absolutely. Whether it's a major corporate milestone, a cherished wedding, birthday, anniversary parties, a festive celebration like Diwali, or a heartfelt personal gesture, our extensive collections are designed to provide the perfect gift for any occasion.

5. How do I contact your customer service team?

Our dedicated team is delighted to assist you. You can reach us via email at enquiry@nikrishgifting.com, by phone at +91 9772977206, or through the 'Contact Us' form on our website.

Ordering & Customization

6. How do I place an order on your website?

Placing an order is effortless. Simply browse our collections, add your desired items to the cart, and proceed to our secure checkout. For corporate or bulk orders, please visit our 'Corporate Gifting' section or contact us directly for personalized assistance.

7. Can I customize or personalize my gift selection?

Yes, personalization is at the heart of our service. Many of our gifts offer bespoke customization options, from engraving and embroidery to selecting specific components for a tailored gift hamper. Please see individual product pages for details or inquire with our team for larger projects.

8. Can I include a personal message with my gift?

Certainly. During the checkout process, you will have the option to include a personalized message, which we will elegantly present with your gift.

9. Do you offer gift wrapping and premium packaging?

Every Nikrish Gifting delivery is presented in our signature premium packaging, designed to enhance the unboxing experience. This includes luxurious gift boxes, elegant ribbons, and tasteful internal wrapping, ensuring your gift arrives beautifully.

10. What payment methods are accepted?

We accept all major credit and debit cards, as well as secure online payment gateways for your convenience.

11. Do I need to create an account to place an order?

While you can check out as a guest for individual orders, creating an account allows for a more streamlined experience, including order history, saved addresses, and faster checkout on future purchases. Corporate clients may have dedicated account access for bulk management.

12. Do you offer a wishlist feature?

Yes, you can save your favorite items to a personal wishlist within your account, making it easy to return to them later or share with others.

13. Can I purchase gift cards from Nikrish Gifting?

Yes, we offer elegant digital and physical gift cards, providing your recipients the flexibility to choose their perfect gift from our curated collections.

14. Do you offer subscription box services?

While we primarily focus on individual and corporate gifting, we do offer select curated subscription options for ongoing appreciation. Please inquire with our team for more details on available programs.

15. How can I get assistance in choosing the right gift?

Our gifting specialists are available to provide personalized recommendations. You can utilize our online customized search bar, browse our curated collections by occasion or recipient, or contact our customer service team for bespoke advice.

16. Can I send gifts to multiple addresses in one order?

Yes, our website allows you to ship individual items from a single order to different addresses, simplifying your gifting process, especially for personal and small-batch corporate orders.

Shipping & Delivery

17. What are your shipping options and costs?

We offer various shipping options to suit your needs, including standard and express delivery. Shipping costs are calculated based on the destination, weight, and chosen delivery speed, and will be displayed clearly at checkout.

18. Do you offer express or expedited delivery?

Yes, for urgent gifting needs, we provide expedited delivery services. Please select the express option at checkout or contact us for specific requirements and timelines.

19. Do you ship internationally?

Currently, we ship within India via Website. For international shipping inquiries, please contact our team to discuss feasibility and specific arrangements. We can make arrangement for the international shipping also after discussion.

20. How can I track my order?

Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.

21. What is your policy for damaged or incorrect deliveries?

We take utmost care in packaging and delivery. In the rare event that your gift arrives damaged or if there's an error in your order, please contact our customer service team within 4 hours of receipt with details and photographs. We are committed to resolving any issues promptly and to your satisfaction.

22. Can I schedule a specific delivery date for my gift?

Yes, for many orders, you can select a preferred delivery date during the checkout process to ensure your gift arrives at the perfect moment. For corporate bulk orders, specific delivery schedules can be arranged with our team.

Corporate Gifting (B2B Specific)

23. How can my company inquire about corporate gifting solutions?23. How can my company inquire about corporate gifting solutions?

For corporate gifting inquiries, please visit our dedicated 'Corporate Gifting' section on the website, or directly reach out to our corporate sales team at corporate@nikrishgifting.com or +91-7878213089.

24. Do you offer special pricing for bulk or corporate orders?

Yes, we provide competitive pricing structures and exclusive benefits for bulk and corporate orders. Our team will work with you to craft a proposal that aligns with your budget and objectives.

25. Can you incorporate our company's branding or logo on gifts?

Absolutely. We offer extensive branding solutions, including logo embossing, custom sleeves, branded ribbons, and personalized gift tags, ensuring your corporate gifts perfectly represent your brand identity.

26. Do you provide assistance with large-scale distribution or multiple recipient deliveries?

Yes, our corporate gifting service includes comprehensive logistical support for large-scale distribution and managing deliveries to multiple recipients, simplifying the process for your team.

27. Can we request a custom proposal or presentation for our corporate needs?

We would be delighted to develop a bespoke proposal and presentation tailored to your company's specific gifting objectives, theme, and budget. Please contact us to schedule a consultation.

28. Do you offer corporate accounts or a dedicated portal for businesses?

Yes, for our corporate partners, we offer the option of setting up a dedicated corporate account, which can include a personalized portal for easier order management, tracking, and streamlined communication..

29. What is the typical lead time for corporate orders?

Lead times for corporate orders can vary based on customization complexity, order volume, and product availability. We recommend contacting us as early as possible for large or highly customized projects. Our team will provide an accurate timeline during your consultation.

30. Can you help us with gifting ideas for specific corporate events or themes?

Absolutely. Our experienced gifting specialists are adept at recommending and curating gift selections that align perfectly with your corporate event themes, objectives, and recipient demographics.

31. Do you offer services for recurring corporate gifting programs (e.g., employee anniversaries, client birthdays)?

Yes, we can establish bespoke recurring gifting programs to automatically send gifts for milestones like employee anniversaries, birthdays, or client appreciation, ensuring consistent thoughtfulness throughout the year.

32. Can we request a sample of a gift or packaging before a large corporate order?

For significant corporate orders, we can discuss providing samples of specific gift items or packaging elements to ensure they meet your expectations before full production commences

33. How do you handle budget considerations for corporate gifting?
We work closely with your team to understand your budget parameters and offer tailored solutions that maximize impact and value within your specified financial guidelines.

Product & Quality

34. Where do you source your unique handicrafts and artisanal products?
We meticulously source our handicrafts and artisanal products from skilled artisans and reputable partners who share our commitment to quality, ethical practices, and sustainability, ensuring each piece tells a unique story.
35. How do you ensure the quality of your gifts?
Quality is paramount at Nikrish Gifting. Every item in our collection undergoes a rigorous selection and inspection process to ensure it meets our high standards of craftsmanship, durability, and aesthetic appeal.
36. Do you offer sustainable or eco-friendly gifting options?
Yes, we are increasingly committed to offering sustainable and eco-friendly gifting choices, including products made from recycled materials, ethically sourced components, and gifts with minimal environmental impact. Look for specific indicators on product pages or inquire with our team.
37. Are there options for dietary restrictions or allergies in gift hampers?
We strive to offer a range of options, and for our curated hampers, we can often accommodate specific dietary restrictions (e.g., vegan, gluten-free) or allergy concerns. Please specify your requirements when placing your order or during your corporate consultation.
38. Can I read customer reviews or testimonials about your products/services?
Yes, we encourage our valued clients to share their experiences. You can find customer reviews on individual product pages and a collection of testimonials on our dedicated [e.g., "Testimonials" or "Our Clients"] page.
39. How often do you update your product collections?
We continuously refresh our collections with new, exquisite items and seasonal offerings to ensure a diverse and exciting range. We recommend checking our "New Arrivals" section.

Returns & Cancellations

40. What is your return or exchange policy?
Due to the personalized and curated nature of our gifts, returns and exchanges are handled on a case-by-case basis. Please refer to our detailed Return Policy page on the website or contact customer service for specific concerns.
41. Can I cancel or modify an order after it has been placed?
Order modifications or cancellations are possible within a limited timeframe after placement, typically before processing begins. Please contact us immediately if you need to make changes to your order. Custom or personalized orders may have different cancellation policies.
42. What if I received the wrong item or a defective gift?
We apologize for any inconvenience. Please contact our customer service team immediately with your order details and photos of the item within 4 hours of delivery. We will promptly arrange for a replacement or a suitable resolution to ensure your complete satisfaction.
43. Is my personal information and payment data secure?
Absolutely. We utilize industry-standard encryption and security protocols to protect your personal and payment information. Your privacy and data security are our top priorities. Please refer to our Privacy Policy for more details.
44. Do you have a physical store or showroom I can visit?
Nikrish Gifting primarily operates as an e-commerce platform to offer convenience and a wider selection. While we do not have a retail store, our dedicated team is always available for virtual consultations and support. We have our corporate office in Jaipur for corporate meeting and bulk orders. B2C Orders are managed via e-commerce platform.
45. What is your privacy policy regarding recipient information?
We treat all recipient information with the utmost confidentiality and adhere strictly to data privacy regulations. Recipient details are used solely for the purpose of fulfilling the gift order and are never shared with third parties for marketing purposes. Please refer to our Privacy Policy for full details.
46. How can I provide feedback or suggest a product?
We highly value your feedback and suggestions! You can provide input directly through our 'Contact Us' page, email us, or reach out via our social media channels. Your insights help us to continuously improve our offerings.
47. Do you offer a loyalty program for returning customers?
We deeply appreciate our loyal customers. We are currently developing a loyalty program to offer exclusive benefits and rewards for returning clients. Please subscribe to our newsletter for announcements.
48. Can I get an invoice for my order?
Yes, a detailed invoice will be included with your order confirmation email and can also be accessed through your account dashboard on our website. For corporate clients, specific invoicing requirements can be accommodated.
49. How do you handle inventory and out-of-stock items?
Our website displays real-time inventory. If an item becomes unexpectedly out of stock after your order, we will promptly notify you and offer alternatives, a substitution of equal or greater value (with your approval), or a full refund.
50. What if I have a question not covered in this FAQ?

If your question is not addressed here, please do not hesitate to contact our dedicated customer service team via email at enquiry@nikrishgifting.com or by phone at +91 9772977206. We are always happy to assist you!